Privacy Policy

Last Updated: June 4, 2026

Introduction

This Privacy Policy explains how moor-gate collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and complying with applicable Australian privacy laws, including the Privacy Act 1988.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information when you submit inquiries through our forms
Email addresses provided for communication purposes
Service preferences and project details you share with us
Technical information such as IP addresses, browser type, and device information
Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested information about our services
To process service requests and communicate about ongoing projects
To improve our website functionality and user experience
To send relevant information about our services, with your consent
To comply with legal obligations and protect our legal rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist in our business operations, subject to confidentiality agreements
When required by law or to respond to legal processes
To protect the rights, property, or safety of moor-gate, our users, or others
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Withdraw consent for processing where we rely on your consent
Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings. For more information, please review our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]
Address: Level 3, 142 Clarence Street, Sydney NSW 2000, Australia